If you've previously synced your game, you should be able to recover any lost progress. Choose the method you had synced your game for instructions:
If you're still having difficulties after trying these steps, please reach out to us.
- Install Star Wars™: Commander
- Tap the "Settings" icon on the right-hand side of the screen
- Select "Log In" to connect to Facebook. Ensure that you are logging in with the same Facebook account as you previously were.
Your progress should be automatically pushed to your device.
Android - Google Play
When you open Star Wars™: Commander, you'll be asked to log in to your Google Play account. To do this, enter the Google Play ID and password that you had previously used when syncing your game. Once you've logged in, your game progress should load.
iOS - Game Center
When you open Star Wars™: Commander, you'll be asked to log in to your Game Center account. To do this, enter your Apple ID and password. Once you've logged in, your game progress should load.
Trouble Recovering Progress
Click the "Email" button below to send us an email with the following information:
- Your original Player ID
- Your current Player ID
Please have screenshots of any purchase receipts from your original account ready, as we will ask for them in our reply.